FAQ

QUESTIONS?

MIAMI - NASSAU - COCOCAY

January 23rd - 28th

QUESTIONS?

January 23rd - 28th

MORE THAN AN EVENT

Our FAQ page is designed to provide comprehensive answers to all your questions, ensuring a smooth and enjoyable experience onboard. Whether you're curious about event schedules, dining options, onboard activities, or any other aspect of the cruise, this is your go-to resource. Explore the FAQ page below to find the answers you need and make the most of your unforgettable journey with us.

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SET SAIL WITH US!

INCLUDED

All meals in formal dining rooms and buffets
Non-carbonated beverages (i.e. tea, juices, coffee)
All concerts, speaker sessions, etc. hosted by PREMIER
Use of the ship’s beautiful pools
Use of the ship’s health and fitness center
Taxes, fees, and gratuities are pre-paid and added to your reservation total ($299 per person)

NOT INCLUDED

Excursions
Soft drinks, specialty coffees, wine and alcoholic beverages
Travel Insurance
Spa Treatments
Specialty Restaurants

WHAT'S INCLUDED

How much is the deposit, and do I have to put down a deposit to book? The deposit is $150 per person. You can only reserve your stateroom with a deposit for each passenger.

If I start booking and do not finish, can I go back and resume?

Yes, you have 20 minutes to book your stateroom before it returns to inventory.

Can I use two different credit cards? Yes.

Can I add people to my room later?

If we have availability, then yes! You must call our offices at 1-800-889-5265 at that time, and we will be happy to assist. You may need to be moved to a higher occupancy stateroom, which involves fees at the time of the move.

Can I change my stateroom?

Please call us at 1-800-889-5265, and we will assist you at no charge if you are within the same category.

RESERVATION FAQ

WHAT TO PACK

DO PACK

Casual clothing and outfits/costumes for Theme Nights
Swimsuits
Sunscreen
Sunglasses
Medications
Collapsible Daypack

DON'T PACK

Power strips
Beach Towels (supplied onboard)
Hair Dryers (available in all staterooms)
Alcohol and Illegal Substances
Weapons

EXTRA ITEMS

Can I bring my CPAP machine?

Yes, but you must bring your own equipment.

Please hand-carry these items and do not place them in checked luggage. There is one electrical outlet in each stateroom located in the area of the desk/vanity. The outlet has a 3-prong 110-volt (North America Grounded) and a 220-volt (Europe German-Style). You should bring your own extension cord to accommodate your equipment comfortably.

Can I bring a Service Dog?

Yes, Royal Caribbean permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, and pulling wheelchairs.

Special Needs Questions?

Please visit RoyalCaribbean.com

Can I bring alcohol on board?

At the beginning of the cruise, during embarkation day only, guests (21 years of age and older) may bring one 750-ml bottle of sealed/unopened wine or champagne per person in their carry-on luggage. Outside this exception, all liquor, beer, and other forms of alcoholic and non-alcoholic beverages are strictly prohibited in both carry-on and checked luggage, and such items will be confiscated and discarded, and no compensation will be provided. On embarkation day, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, energy drinks, juice, and milk), packaged in cans or cartons, may be brought on board and must be in the guest's carry-on luggage. A small quantity is a maximum of 12 sealed, unopened cans/cartons of 12 ounces/354-ml each or less per person.

FLIGHTS, HOTEL & MORE

All flights should arrive and depart from the airport nearest the cruise terminal port. We recommend MIA (Miami International Airport). If you arrive on the day of the cruise, ensure your flight is on the ground by 11:00 am.
We recommend that all passengers arrive the day before the cruise leaves to guard against flight cancellations and delays.
When we arrive back in Miami (Jan. 28th), please ensure your flight does not leave until 1:00 pm or later to avoid debarkation and customs delays.
PREMIER does not provide hotels for this cruise, but many are in Miami.
Click to open a map of PortMiami's terminals and parking garages.
Service Dogs - Royal Caribbean permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Working service dogs are not pets.

INSURANCE & MORE

Travel Insurance can be purchased here. Common travel problems like flight delays, travel injuries and illnesses, unpredictable weather, and lost or stolen luggage are why today’s smart travelers travel with a Travel Guard® travel insurance plan. All deposits and payments are non-refundable. Travel insurance is available through Travel Guard. You can also purchase a policy by calling (800) 826-1300 and mentioning ‘PREMIER’ or ‘132517’ for the best coverage.
Travel Documents - proper travel documentation is required at embarkation and throughout the cruise and is the guest's responsibility. Any guest traveling without proper documentation will not be allowed to board the vessel, and no refund of the cruise fare will be issued. U.S. citizens are encouraged to show a U.S. passport. If they do not have a passport, they should be prepared to provide a valid government-issued photo ID (i.e., Driver’s License) and proof of U.S. citizenship in the form of a government-issued (not hospital-issued) U.S. birth certificate. It is important that guest names on travel documents be identical to those on the cruise booking. Otherwise, proof of name change (i.e., a marriage license) OR a valid driver’s license or government-issued photo ID must be presented. For further information on documentation for U.S. citizens, see U.S. Customs and Border Protection.

BEFORE YOU BOARD

ONLINE CHECK-IN

Check-in online! It’s easy.
When you check in online, it saves time. You won’t have to fill out any forms at the pier. When you and your party arrive, you’ll need your boarding pass, identification documents, and credit card, which you registered online. First, gather the following information for all the guests you’re checking in:
Ship, sailing date, and Royal Caribbean reservation number
Passport or appropriate proof of citizenship and identification
Home address
Emergency contact name with phone number
Travel plans before and after your cruise
Credit card for the Onboard Expense Account TIP: For security purposes, the system will time out after 30 minutes even though there is activity, so ensure you have everything listed above before you begin.

BOOKING & LUGGAGE INFO

You will receive a reservation letter with your booking number about three months before we sail. You will use your booking number to complete the Royal Caribbean Registration Online. It takes just a few minutes to fill in your personal details online and can be done at any time up to 72 hours before the departure date. Then you can relax, knowing everything is already in the system before you pack!
Any luggage you wish to check will be left with the porters, and the bags will be delivered to your stateroom door by 7 pm.
All checked bags must have a luggage tag with your name, ship, and stateroom number. You can print luggage tags from your online Royal Caribbean account after you complete your online check-in.
Special Needs/Diet Forms: Please visit RoyalCaribbean.com for more information or call our office for assistance. To view the interactive map of the Freedom of the Seas, click here.
Infant Policy - Infants must be at least six months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries with more than two consecutive sea days.

CHECK-IN & CRUISE

Click on tabs above to view all categories.

PAYMENT PLANS!

Each reservation will also be charged $299 in port fees, taxes, and gratuities. All prices below are per person and based on double occupancy. A $150 non-refundable deposit per person is required to book your stateroom.

Our monthly plan is easy to set up. Pay a $150 deposit per person, and the remaining balance is divided evenly over the remaining months. (through December 31, 2026)

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